Skip to main content

Set up your provider profile

Four short steps: business info, the transport modes you offer, your fleet and service areas, and payouts.

Who it's for
New providers.
What you need first
  • Your business name, and DOT, MC, FAA or IMO numbers if you have them.
Time needed
About 5 minutes

Steps

Screenshots show the website with demo data. The CouthActs apps work the same way; differences are under “On the app”.

  1. Step 1: Open your dashboard and select Complete onboarding.

  2. Step 2: On Business Info, type your Business name, regulatory numbers and a short bio. Select Next.

    Screenshot for step 2: On Business Info, type your Business name, regulatory numbers and a short bio. Select Next.
  3. Step 3: On Transport Modes, select every mode you offer. Select Next.

    Screenshot for step 3: On Transport Modes, select every mode you offer. Select Next.
  4. Step 4: On Fleet & Service, add your Fleet size, certifications and service areas.

  5. Step 5: Tick the agreement box and select Create provider profile.

  6. Step 6: Select Connect with Stripe to set up payouts now, or Skip for now — I’ll do this later.

What happens next

Your provider profile exists. To bid, verify your identity and get each service approved. See Get verified for your services.

Common problems and fixes

I don't have a DOT or MC number.

Leave it blank if your modes don't need one. The verification page tells you what each mode requires.

I skipped Stripe.

Set up payouts any time. See Connect your payout account.

On the app

iPhone
Go to Account → Set up your provider profile.
Android
Go to Account → Set up your provider profile.
Apple TV
Apple TV shows a QR code (Set up your provider profile).

Did this guide help?